ChargeSource Frequently Asked Questions

1. Will the ChargeSource really charge all my electronics?: The ChargeSource system supports most portable electronic devices. Refer to the SmartTips listing in the ChargeSource store to see the devices we currently support.
2. How many devices can I charge at the same time?: With the standard configuration you can charge two devices at the same time. With the purchase of additional Y-cables and SmartTips you can charge up to four devices at the same time.
3. What happens when my device is fully charged?: Your ChargeSource system will operate in the same manner as the original equipment charger that was included with your device.
4. Can I use the USB charging cable from my device on the ChargeSource?: You can use the USB cable from your device with the standard USB SmartTip kit. However, the charge rate will be similar to the charge rate of a standard USB port. Choosing a SmartTip for your specific device will provide the optimal charge.
5. Will the ChargeSource power and charge my device at the same time?: The ChargeSource system will power and charge your device in the same manner as the original charger.
6. Can I charge two laptops at the same time?: The built-in power management feature of the ChargeSource system will not allow two laptops to be charged simultaneously.
7. How can I use the ChargeSource when I travel outside the US?: The ChargeSource is designed to receive power from most countries in the world. You may need to use a travel adapter to adapt from the US plug to the country specific outlet. You DO NOT need to use a voltage converter.
8. Is the ChargeSource as safe as my original adapter?: Yes. The ChargeSource has been designed to charge and power your device by delivering power to the same specifications as the original equipment charger for your device.
9. Is the ChargeSource as fast as my original adapter?: Yes. The ChargeSource delivers the same current and voltage to your device as the original equipment charger. This ensures your device will charge in the same amount of time.
10. What if there are no SmartTips for my device?: SmartTips are available for most electronic devices. If one is not available for your device and your device came equipped with a USB cable, you can use the USB SmartTip to charge your device with your USB cable.
11. Why can’t I buy a ChargeSource at my local retailer?: In order to provide our customers the highest quality products at the lowest price, with outstanding customer support, ChargeSource products are ONLY available online where you are purchasing directly from the designer and manufacturer.